Meet the Team

Meet the Team

The SpotLink® Team
The SpotLink® Team

Known for offering the best customer service in the business, our staff of experienced, highly skilled experts, know what works and what doesn't work. We will help you create a special blend of hardware, software and network infrastructure tailored to your exact business needs!

Schedule 30 minutes with a SpotLink Expert

Robert Hood
CEO & Founder
Robert Hood
Certifications:
MCP, MCTS, MCITP, MCSA, MCSE
CEO & Founder

Robert Hood

Certifications:
MCP, MCTS, MCITP, MCSA, MCSE

Robert Hood is the CEO & Founder of SpotLink and has over 35-years of high technology engineering and management experience. His passion is providing business enhancing technology solutions to clients, with impeccable customer services, support, and integrity, and ensuring SpotLink delivers on that every time. After spending several formative years with an award-winning customer service organization, he went on to work in software engineering and software product management, then extended that to also include delivering highly effective IT services to SMB clients.

His software and IT experience covers Windows, Unix/Linux, and Macintosh, delivering customized as well as productized software, and designing multi-site and high-availability business systems. His specialty is in understanding the business needs of the clients, then designing systems that increases the profitability of the business by improving productivity, reliability and security, while at the same time minimizing the total-cost-of-ownership. Robert has a BS in Physics with a Minor in Economics from Harvey Mudd College, and an MBA in Management from San Diego State University where his Master's Thesis was on an innovative management approach [click to view].

Vince Castellano
Director of Technology Services
Vince Castellano
Certifications:
MCP, MCSA
Director of Technology Services

Vince Castellano

Certifications:
MCP, MCSA

Vince Castellano is SpotLink's Director of Technology Services. He has been in the IT industry for over 15 years, and software development for over 13 years. He is proficient in Python, C#, and C++ programming languages. He also has experience with Java, Ruby, and Visual Basic. He graduated from National University and earned his B.S. in Computer Science.

David Wing
Senior Systems Administrator
David Wing
Certifications:
MCP, CCNA, VCA-DCV
Senior Systems Administrator

David Wing

Certifications:
MCP, CCNA, VCA-DCV

David Wing is a Senior Systems Administrator for SpotLink. He specializes in Server Operating Systems, VMWare Virtualization, and Network Administration. Over the last 10 years, David has worked for large organizations as a Systems Administrator in the retail and healthcare industries, as well as government sectors. David studied Network Security at University of Advancing Technology.

Darren Francisco
Systems Administrator II
Darren Francisco
Certifications:
MCP, MCSA
Systems Administrator II

Darren Francisco

Certifications:
MCP, MCSA

Darren Francisco is a Systems Administrator II for SpotLink. He specializes in providing desktop & server support, as well as network administration. Before his time at SpotLink, he gained his experience by providing IT support to numerous users both on-site & remotely to a city government office, a property management company, and a telecommunications technology company. He graduated from San Diego State University and earned his B.S. in Information Systems.

David Brindley
Systems Administrator I
David Brindley
Certifications:
MCSA, MCP, FOA
Systems Administrator I

David Brindley

Certifications:
MCSA, MCP, FOA

David Brindley is a Systems Administrator I for SpotLink. Before joining the team, David was working as a desktop support technician for the U.S. Army. There he provided technical support for several hundred users. He is currently studying Psychology and Computer Science at Grossmont-Cuyamaca College.

Jared Goldstein
Senior Systems Specialist
Jared Goldstein
Certifications:
MDAA
Senior Systems Specialist

Jared Goldstein

Certifications:
MDAA

Jared Goldstein is a Senior System Specialist for Spotlink, specializing in end-user-support. He has over 10 years of experience supporting a variety of small and medium business in the San Diego area. Jared completed courses in Computer Networking at MiraCosta College from 2007-2009.

Rene Saucedo
Desktop Specialist I
Rene Saucedo
Certifications:
MDAA
Desktop Specialist I

Rene Saucedo

Certifications:
MDAA

Rene Saucedo is a Desktop Specialist for Spotlink. Prior to working for Spotlink, Rene was working in higher education as Technical Supervisor at the University of San Diego and an IT Coordinator for Pima Medical Institute. Rene is currently pursuing his degree in Computer Science.

Kyle Holman
Technician I
Kyle Holman
Certifications:
MDAA
Technician I

Kyle Holman

Certifications:
MDAA

Kyle Holman is a desktop technician for Spotlink. He is currently pursuing a degree in computer science and a degree in mathematics.

Mark Hashim
Accounting Supervisor
Mark Hashim
Accounting Supervisor

Mark Hashim

Mark Hashim is an Accounting Supervisor for Spotlink and joined June 2019. Prior to Spotlink, he worked for the Qualcomm Corporate Finance and Accounting team. He’s an active California CPA and gained experience in public accounting. Mark has a Bachelor of Science degree in Business Administration with an emphasis Accounting from the University of Vermont.

Christina Santos
Operations Manager
Christina Santos
Operations Manager

Christina Santos

Christina Santos is the Operations Manager for Spotlink. Prior to Spotlink, she worked in the staffing industry delivering 24/7 support to maintain continuity. Christina holds a Bachelor’s degree from Pine Manor College in Communications with a focus in public relations.

Mitchell Wise
Office Assistant
Mitchell Wise
Office Assistant

Mitchell Wise

Mitchell Wise is an office assistant for Spotlink. He helps with office organization, and other operational duties.