Meet the Team

CEO & Founder

Robert Hood

Certifications:
MCP, MCTS, MCITP, MCSA, MCSE

Robert Hood is the CEO & Founder of SpotLink and has over 35-years of high technology engineering and management experience. His passion is providing business enhancing technology solutions to clients, with impeccable customer services, support, and integrity, and ensuring SpotLink delivers on that every time. After spending several formative years with an award-winning customer service organization, he went on to work in software engineering and software product management, then extended that to also include delivering highly effective IT services to SMB clients.

His software and IT experience covers Windows, Unix/Linux, and Macintosh, delivering customized as well as productized software, and designing multi-site and high-availability business systems. His specialty is in understanding the business needs of the clients, then designing systems that increases the profitability of the business by improving productivity, reliability and security, while at the same time minimizing the total-cost-of-ownership. Robert has a BS in Physics with a Minor in Economics from Harvey Mudd College, and an MBA in Management from San Diego State University where his Master's Thesis was on an innovative management approach [click to view].

Sr. Director of Technology Services

Vince Castellano

Certifications:
MCP, MCSA

Vince Castellano is SpotLink's Director of Technology Services. He has been in the IT industry for over 15 years, and software development for over 13 years. He is proficient in Python, C#, and C++ programming languages. He also has experience with Java, Ruby, and Visual Basic. He graduated from National University and earned his B.S. in Computer Science.

Senior Systems Administrator

David Wing

Certifications:
MCP, CCNA, VCA-DCV

David Wing is a Senior Systems Administrator for SpotLink. He specializes in Server Operating Systems, VMWare Virtualization, and Network Administration. Over the last 10 years, David has worked for large organizations as a Systems Administrator in the retail and healthcare industries, as well as government sectors. David studied Network Security at University of Advancing Technology.

Systems Administrator II

Darren Francisco

Certifications:
MCP, MCSA

Darren Francisco is a Systems Administrator II for SpotLink. He specializes in providing desktop & server support, as well as network administration. Before his time at SpotLink, he gained his experience by providing IT support to numerous users both on-site & remotely to a city government office, a property management company, and a telecommunications technology company. He graduated from San Diego State University and earned his B.S. in Information Systems.

Systems Administrator I

David Brindley

Certifications:
MCSA, MCP, FOA

David Brindley is a Systems Administrator I for SpotLink. Before joining the team, David was working as a desktop support technician for the U.S. Army. There he provided technical support for several hundred users. He is currently studying Psychology and Computer Science at Grossmont-Cuyamaca College.

Senior Systems Specialist

Jared Goldstein

Certifications:
MDAA

Jared Goldstein is a Senior System Specialist for Spotlink, specializing in end-user-support. He has over 10 years of experience supporting a variety of small and medium business in the San Diego area. Jared completed courses in Computer Networking at MiraCosta College from 2007-2009.

Desktop Specialist II

Rene Saucedo

Certifications:
MDAA

Rene Saucedo is a Desktop Specialist for Spotlink. Prior to working for Spotlink, Rene was working in higher education as Technical Supervisor at the University of San Diego and an IT Coordinator for Pima Medical Institute. Rene is currently pursuing his degree in Computer Science.

Technician I

Kyle Holman

Certifications:
MDAA

Kyle Holman is a desktop technician for Spotlink. He is currently pursuing a degree in computer science and a degree in mathematics.

Technician II

John Wallace

Certifications:
A+, Network+

John Wallace is a desktop technician for Spotlink. He has previous experience as an Audio Visual technician in the greater San Diego area for the past 7 years. He holds both CompTIA A+ and Network+ certifications.

Accounting Supervisor

Mark Hashim

Mark Hashim is an Accounting Supervisor for Spotlink and joined June 2019. Prior to Spotlink, he worked for the Qualcomm Corporate Finance and Accounting team. He’s an active California CPA and gained experience in public accounting. Mark has a Bachelor of Science degree in Business Administration with an emphasis Accounting from the University of Vermont.

Operations Manager II

Christina Santos

Christina Santos is the Operations Manager for Spotlink. Prior to Spotlink, she worked in the staffing industry delivering 24/7 support to maintain continuity. Christina holds a Bachelor’s degree from Pine Manor College in Communications with a focus in public relations.