Voice Solutions

Voice Solutions

Unified & VOIP Communications
Unified & VOIP Communications

There was a time when your phone system and data network were completely separate. The two didn’t talk to each other, and you usually had two separate service providers – one to manage the data network, and one who took care of phone system.

With modern phone systems based on VOIP, the data and voice network are intimately intertwined together. The data and phone not only talk to each other, they now live on the same physical network. While this saves you the cost of implementing two separate systems, it also presents new challenges. While VOIP can use your same network as your data, it must be configured differently, using the right Quality of Service (QoS) settings to assure quality phone calls.

SpotLink® is accomplished at implementing both hosted and on-premise VOIP solutions. Since our engineers are skilled and experienced in both systems, they can make sure that everything works smoothly together, making your data flow fast and you phone calls crystal clear.

Working with our in-house technology experts, and our outside top-tier partners, we can help you find the right telecom provider to meet all your voice and data needs.

Schedule 30 minutes with a SpotLink Expert

Legacy Support

If you have not made the switch to VOIP yet and are still using a PBX system, SpotLink® has experience supporting these systems as well, and can keep your current system running in top shape, while also preparing your network to transition to VOIP at a future date.

Legacy Support
  • “Always Reliable”
    —Senior Accountant, Agricultural Sciences
  • “Appreciate your professionalism and dedication.”
    —IT Manager, Electronics Manufacturer
  • I appreciate the fast response to my request. I feel much better now, knowing my files will be backed up regularly.

    Thanks so much!

    —Project Accountant, Construction Company
  • As seamless a conversion as I could hope for. David's work and Vince's communication and troubleshooting were awesome! I appreciate Bob's personal contacts and explanations as well. Spotlink is first class...unless the invoice is double the estimate.

    THANKS To Everyone!

    —CEO, Accounting Firm
  • “Always appreciate the professionalism and knowledgeable people at SpotLink who are so good at what they do!”
    —Principle, Mergers & Aquisitions
  • “Service was prompt and the potential high risk threat was quickly neutralized.”
    —Senior Project Coordinator, Construction Company
  • “The partnership and speed on this project represented exceptional collaboration.”
    —CIO, Components Manufacturer
  • “Always a pleasure working with Vince. He is very conscientious and makes sure things are complete and working correctly.”
    —CEO, Software Publisher
  • “Really really appreciate the proactive effort on your part. Thank you for keeping our stuff safe!”
    —CTO, Ecommerce Vendor
  • “Never enjoyed better support for my 15 year old business! Thanks Spotlink!”
    —CEO, Accounting Firm
  • “Vince is great! Comprehensive review, providing solutions and alternatives. Thanks Spotlink!”
    —CEO, Accounting Firm
  • “We are very satisfied with the service that Spotlink has always offered us. both the person who answers the phone and the technicians who assist us are always very professional. In specific Patrick has always been very efficient and knows our system and facilities very well.”
    —Office Manager, Church
  • “Kyle is kind to explain tech talk to someone who can't. I appreciate Bob and Kyle's prompt attention in keeping my business running at full speed, SPOTLINK IS AWESOME!!”
    —CEO, Accounting Firm
  • “Quick response, especially during the Holiday Season, for a lower priority item.”
    —Senior Project Coordinator, Construction Company
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