OVERVIEW

K-Devices was a newly established firm successfully selling a medical device in the US, but they needed to expand to Europe, and fast.  They had gone to their Managed Services Provider, a branch of a nationwide MSP, to see about helping them get ready for ISO 27001 compliance.  Unfortunately, their response was “What is ISO 27001?”. Combined with other support and delivery issues, K-Devices knew they had to look elsewhere.

CHALLENGES

K-Devices had a very short timeline.  Due to various market and financial considerations, they had to go from 0 to ISO 27001 compliance in 2 ½ months, which further meant they had to get compliance readiness done in 1 ½ months.  A nearly impossible goal.

SPOTLINK TO THE RESCUE

K-Devices called SpotLink and SpotLink immediately reviewed the steps and upgrades that K-Devices would need to do to complete ISO 27001 compliance readiness in 45 days.  K-Devices also vetted SpotLink’s background and found they had a long history in 100% successful compliance readiness implementations.

To meet this timeline, SpotLink would need to order new equipment and solutions to meet the cybersecurity requirements immediately.  Moreover, K-Devices would have to guarantee that any changes SpotLink needed to make would take top priority, regardless if it meant it interfered with operations.  K-Devices eagerly agreed with that, and SpotLink began the process.

Using its resources in both the US and Europe, SpotLink began a 24/7 process to meet the deadline.  SpotLink surveyed the current status of the IT controls, deployed hardware, software, and cloud solutions to meet those controls, and had almost daily status updates with K-Devices.