The Spotlink® Team

Known for offering the best customer service in the business, our staff of experienced, highly skilled experts, know what works and what doesn’t work. We will help you create a special blend of hardware, software and network infrastructure tailored to your exact business needs!

Robert Hood

CEO & Founder
CERTIFICATIONS:
MCP, MCTS, MCITP, MCSA, MCSE

Robert Hood is the CEO & Founder of SpotLink® with over 35-years of high technology engineering and management experience. His passion is providing business enhancing technology solutions to clients, with impeccable customer services, support, and integrity. After spending several formative years with an award-winning customer service organization, he went on to work in software engineering and product management, then began delivering highly effective IT services to SMB clients.

His software and IT experience covers Windows, Unix/Linux, and Macintosh, delivering customized as well as productized software, and designing multi-site and high-availability business systems. He specializes in understanding the clients business needs, then designing systems that increases the profitability by improving productivity, reliability and security, while also minimizing the total-cost-of-ownership. Robert has a BS in Physics with a Minor in Economics from Harvey Mudd College, and an MBA in Management from San Diego State University where his Master’s Thesis was on an innovative management approach.

Kamel Dada

Senior Administrator

Kamel Dada serves as the Senior Administrator at SpotLink, located in London, England. With nearly 20 years of experience in the IT sector, he specializes in managing and optimizing environments that operate on both Linux and Windows across multiple sites. Kamel also possesses significant expertise in deploying and maintaining cloud solutions utilizing AWS and Azure platforms. His deep knowledge in virtualization, network management, cloud infrastructure, and automation greatly enhances our company’s capabilities. Kamel holds a  Bachelor of Science degree with distinction in Computer Science from the American University in Beirut.

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Zach Flesher

Senior Support Specialist

Zach Flesher is a desktop technician for Spotlink®. He has over 18 years of experience in the IT industry. He currently holds his Microsoft Certified Professional (MCP), Microsoft 365 Certified: Fundamentals, Microsoft Certified: Azure Fundamentals, CompTia A+, and CompTia IT Fundamentals certifications.

John Kurdziel

Network Specialist II
CERTIFICATIONS:
CCNA, CompTIA Security+

John Kurdziel is a network specialist at SpotLink®. He has over 20 years of experience in IT including network administration and support of web and data security solutions. John is studying computer science and enjoys working on projects for automating infrastructure deployment and security response in Azure and AWS platforms.

Vince Castellano

Sr. Director of Technology Services
CERTIFICATIONS:
AWS SAP, MCP, MCSA

Vince Castellano is SpotLink’s® Director of Technology Services. He has been in the IT industry for over 22 years, and software development for over 19 years. He is proficient in Python, C#, and JavaScript/TypeScript programming languages. He also has experience with Java, Ruby, and Visual Basic. He graduated from National University and earned his B.S. in Computer Science.

Kyle Holman

Specialist II
CERTIFICATIONS:
MDAA

Kyle Holman is a Project Specialist for Spotlink®. He is currently pursuing a degree in computer science and a degree in mathematics.

Mark Hashim

Accounting Supervisor

Mark Hashim is an Accounting Supervisor for Spotlink® and joined June 2019. Prior to Spotlink®, he worked for the Qualcomm Corporate Finance and Accounting team. He’s an active California CPA and gained experience in public accounting. Mark has a Bachelor of Science degree in Business Administration with an emphasis Accounting from the University of Vermont.

Jared Goldstein

Senior Systems Specialist
CERTIFICATIONS:
MDAA

Jared Goldstein is a Senior System Specialist for Spotlink®, specializing in end-user-support. He has over 10 years of experience supporting a variety of small and medium business in the San Diego area. Jared completed courses in Computer Networking at MiraCosta College from 2007-2009.

David Brindley

Network and Cyber Security Administrator II
CERTIFICATIONS:
FOA, MCP, MCSA, MC: Azure Administrator, MC: Azure Network Engineer Associate

David Brindley is a Network and Cyber Security Administrator II for SpotLink®. Before joining the team, David was working as a desktop support technician for the U.S. Army. There he provided technical support for several hundred users. He received his Bachelor of Science in IT Management through National University.

Michael Craig

Operations Manager

Michael Craig is SpotLink’s® Manager of Operations. Prior to joining the team, he spent 34 years in the Brewing and Hospitality industry.  He graduated from National University with an MBA in Organizational Leadership.

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