The Spotlink® Team

Known for offering the best customer service in the business, our staff of experienced, highly skilled experts, know what works and what doesn’t work. We will help you create a special blend of hardware, software and network infrastructure tailored to your exact business needs!

Robert Hood

CEO & Founder
CERTIFICATIONS:
MCP, MCTS, MCITP, MCSA, MCSE

Robert Hood is the CEO & Founder of SpotLink with over 35-years of high technology engineering and management experience. His passion is providing business enhancing technology solutions to clients, with impeccable customer services, support, and integrity. After spending several formative years with an award-winning customer service organization, he went on to work in software engineering and product management, then began delivering highly effective IT services to SMB clients.

His software and IT experience covers Windows, Unix/Linux, and Macintosh, delivering customized as well as productized software, and designing multi-site and high-availability business systems. He specializes in understanding the clients business needs, then designing systems that increases the profitability by improving productivity, reliability and security, while also minimizing the total-cost-of-ownership. Robert has a BS in Physics with a Minor in Economics from Harvey Mudd College, and an MBA in Management from San Diego State University where his Master’s Thesis was on an innovative management approach.

David Brindley

Systems Administrator I
CERTIFICATIONS:
MCSA, MCP, FOA

David Brindley is a Systems Administrator I for SpotLink. Before joining the team, David was working as a desktop support technician for the U.S. Army. There he provided technical support for several hundred users. He is currently studying Psychology and Computer Science at Grossmont-Cuyamaca College.

Mark Hashim

Accounting Supervisor

Mark Hashim is an Accounting Supervisor for Spotlink and joined June 2019. Prior to Spotlink, he worked for the Qualcomm Corporate Finance and Accounting team. He’s an active California CPA and gained experience in public accounting. Mark has a Bachelor of Science degree in Business Administration with an emphasis Accounting from the University of Vermont.

Vince Castellano

Sr. Director of Technology Services
CERTIFICATIONS:
MCP, MCSA

Vince Castellano is SpotLink’s Director of Technology Services. He has been in the IT industry for over 15 years, and software development for over 13 years. He is proficient in Python, C#, and C++ programming languages. He also has experience with Java, Ruby, and Visual Basic. He graduated from National University and earned his B.S. in Computer Science.

Jared Goldstein

Senior Systems Specialist
CERTIFICATIONS:
MDAA

Jared Goldstein is a Senior System Specialist for Spotlink, specializing in end-user-support. He has over 10 years of experience supporting a variety of small and medium business in the San Diego area. Jared completed courses in Computer Networking at MiraCosta College from 2007-2009.

Christina Santos

Operations Manager II

Christina Santos is the Operations Manager for Spotlink. Prior to Spotlink, she worked in the staffing industry delivering 24/7 support to maintain continuity. Christina holds a Bachelor’s degree from Pine Manor College in Communications with a focus in public relations.

David Wing

Senior Systems Administrator
CERTIFICATIONS:
MCP, CCNA, VCA-DCV

David Wing is a Senior Systems Administrator for SpotLink. He specializes in Server Operating Systems, VMWare Virtualization, and Network Administration. Over the last 10 years, David has worked for large organizations as a Systems Administrator in the retail and healthcare industries, as well as government sectors. David studied Network Security at University of Advancing Technology.

Rene Saucedo

Desktop Specialist II
CERTIFICATIONS:
MDAA

Rene Saucedo is a Desktop Specialist for Spotlink. Prior to working for Spotlink, Rene was working in higher education as Technical Supervisor at the University of San Diego and an IT Coordinator for Pima Medical Institute. Rene is currently pursuing his degree in Computer Science.

John Wallace

Desktop Technician
CERTIFICATIONS:
CompTIA A+, Network+

John Wallace is a desktop technician for Spotlink. He has previous experience as an Audio Visual technician in the greater San Diego area for the past 7 years. He holds both CompTIA A+ and Network+ certifications.

Darren Francisco

Systems Administrator II
CERTIFICATIONS:
MCP, MCSA

Darren Francisco is a Systems Administrator II for SpotLink. He specializes in providing desktop & server support, as well as network administration. Before his time at SpotLink, he gained his experience by providing IT support to numerous users both on-site & remotely to a city government office, a property management company, and a telecommunications technology company. He graduated from San Diego State University and earned his B.S. in Information Systems.

Kyle Holman

Technician I
CERTIFICATIONS:
MDAA

Kyle Holman is a desktop technician for Spotlink. He is currently pursuing a degree in computer science and a degree in mathematics.

Jim Melrod

Outreach Specialist

Jim Melrod is an Outreach Specialist with over 40 years of Technology design and sales expertise.  He has worked with both local and national companies, in diverse fields such as aerospace, non-profits, government, financial and various other entities with a unique professional and personal touch that has made him a valued partner throughout his career.  In his free time, Jim is an avid scuba diver and underwater hockey player.

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Talk to a SpotLink’s® Tech Specialist today to learn how we can help improve and secure your business technology at a fair price!