The Spotlink® Team

Known for offering the best customer service in the business, our staff of experienced, highly skilled experts, know what works and what doesn’t work. We will help you create a special blend of hardware, software and network infrastructure tailored to your exact business needs!

Robert Hood

CEO & Founder

Robert Hood is the CEO & Founder of SpotLink with over 35-years of high technology engineering and management experience. His passion is providing business enhancing technology solutions to clients, with impeccable customer services, support, and integrity. After spending several formative years with an award-winning customer service organization, he went on to work in software engineering and product management, then began delivering highly effective IT services to SMB clients.

His software and IT experience covers Windows, Unix/Linux, and Macintosh, delivering customized as well as productized software, and designing multi-site and high-availability business systems. He specializes in understanding the clients business needs, then designing systems that increases the profitability by improving productivity, reliability and security, while also minimizing the total-cost-of-ownership. Robert has a BS in Physics with a Minor in Economics from Harvey Mudd College, and an MBA in Management from San Diego State University where his Master’s Thesis was on an innovative management approach.

John Wallace

Desktop Technician
CompTIA A+, Network+

John Wallace is a desktop technician for Spotlink. He has previous experience as an Audio Visual technician in the greater San Diego area for the past 7 years. He holds both CompTIA A+ and Network+ certifications.

Zach Flesher

Support Specialist II

Zach Flesher is a desktop technician for Spotlink. He has over 18 years of experience in the IT industry. He currently holds his Microsoft Certified Professional (MCP), Microsoft 365 Certified: Fundamentals, Microsoft Certified: Azure Fundamentals, CompTia A+, and CompTia IT Fundamentals certifications.

Vince Castellano

Sr. Director of Technology Services

Vince Castellano is SpotLink’s Director of Technology Services. He has been in the IT industry for over 18 years, and software development for over 15 years. He is proficient in Python, C#, and JavaScript/TypeScript programming languages. He also has experience with Java, Ruby, and Visual Basic. He graduated from National University and earned his B.S. in Computer Science.

Kyle Holman

Project Specialist I

Kyle Holman is a Project Specialist for Spotlink. He is currently pursuing a degree in computer science and a degree in mathematics.

Mark Hashim

Accounting Supervisor

Mark Hashim is an Accounting Supervisor for Spotlink and joined June 2019. Prior to Spotlink, he worked for the Qualcomm Corporate Finance and Accounting team. He’s an active California CPA and gained experience in public accounting. Mark has a Bachelor of Science degree in Business Administration with an emphasis Accounting from the University of Vermont.

Jared Goldstein

Senior Systems Specialist

Jared Goldstein is a Senior System Specialist for Spotlink, specializing in end-user-support. He has over 10 years of experience supporting a variety of small and medium business in the San Diego area. Jared completed courses in Computer Networking at MiraCosta College from 2007-2009.

David Brindley

Systems Administrator I

David Brindley is a Systems Administrator I for SpotLink. Before joining the team, David was working as a desktop support technician for the U.S. Army. There he provided technical support for several hundred users. He is currently studying Psychology and Computer Science at Grossmont-Cuyamaca College.

Paul Boundy

Senior Administrator

Paul is a Senior Administrator based out of London, England – Paul has 15 years of IT experience, started working for a small London based MSP in 2007 and then moved over into the Hotel IT industry, where he was managing 3 hotel properties and has been there for the last 10 years. Experienced in many technologies and hoping to bring some value to Spotlink and the Spotlink team.

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Talk to a SpotLink’s® Tech Specialist today to learn how we can help improve and secure your business technology at a fair price!