CEO & Founder
CERTIFICATIONS:
MCP, MCTS, MCITP, MCSA, MCSE
Robert Hood is the CEO & Founder of SpotLink with over 35-years of high technology engineering and management experience. His passion is providing business enhancing technology solutions to clients, with impeccable customer services, support, and integrity. After spending several formative years with an award-winning customer service organization, he went on to work in software engineering and product management, then began delivering highly effective IT services to SMB clients.
His software and IT experience covers Windows, Unix/Linux, and Macintosh, delivering customized as well as productized software, and designing multi-site and high-availability business systems. He specializes in understanding the clients business needs, then designing systems that increases the profitability by improving productivity, reliability and security, while also minimizing the total-cost-of-ownership. Robert has a BS in Physics with a Minor in Economics from Harvey Mudd College, and an MBA in Management from San Diego State University where his Master’s Thesis was on an innovative management approach.