Join the SpotLink® Family
SpotLink® is San Diego’s leading technology solutions provider, dedicated to providing technology solutions that enhance the productivity of businesses. We are a growing company that offers a competitive base and bonus structure, and great benefits including medical, dental, and employer-matched retirement plan. We also offer educational incentives, profit sharing packages, and employee stock options.
Spotlink is hiring for the role of Support Coordinator. In this role your will interact with our clients on almost a minute-by-minute basis by taking incoming calls to the support desk. You will also review incoming support emails, create support tickets and triage them by assigning them to the appropriate technicians, scan existing tickets for those that need to be expedited or escalated, and review our monitoring dashboard to create and assign tickets as needed. You will also interact with all the members of our technical staff: working with the Support Lead on high priority issues, with our Automation Engineer to minimize phantom alerts, with our Professional Services team as project calls come in, and with our Net Admins to route discovered issues to the support team.Please forward all inquiries and resumes to firstname.lastname@example.org
Spotlink is hiring for a Business Development Representative. This is an outside facing role requiring excellent interpersonal and communications skills, and the ability to convey our vision and capabilities to potential clients. The goal is to educate prospects on what we can do for them, increase interest among prospects who are already familiar with Spotlink, and secure a mutually beneficial arrangement by having them sign up for our business enhancing technology services. Initially this role will have some inside sales duties including prospecting to build the sales pipeline.Please forward all inquiries and resumes to email@example.com