Join the SpotLink^® Family

IT Project Administrator

Location: San Diego Regional Office, United Kingdom, or Madison, Indiana
Salary: $62,219 to $111,148 per year, depending on experience and location.
Job Type:

• • • Full-time. Hours: Flexible Monday- Flexible Friday 9 am- 6 pm, evening & weekend work as needed, overtime as needed
    • FLSA Status: Non-exempt

Job Summary

Working directly under the Projects Team Manager, and alongside a team of other IT engineers, administrators, specialists, and technicians, this Project Administrator will fill a vital role in rolling out and implementing new project deployments for our clients. You will be implementing new technology systems – Computers, smart phones, tablets, servers, switches, firewalls, access points, applications, cloud deployments, etc.

Additional Responsibilities

• Project status recording and documentation
• Time entry and time management skills
• Escalate issues that require additional skills
• Adhering to team performance goals
• Research as needed for technical solutions and configurations

Qualifications & Skills

• Must possess a minimum of three years of customer service experience
• Five years’ experience administering business networks
• Advanced troubleshooting experience (networking, desktop, server/OS, & virtualization)
• Advanced Experience with TCP/IP, DNS, DHCP
• Advanced Experience configuring and supporting Windows 2012R2, 2016, 2019 or 2022 Server
• Expert level in supporting in Microsoft 365, Active Directory, and/or Google Workspace
• Advanced experience configuring and deploying Firewalls
• Microsoft Office Application skills
• Experience with switching VLANs and trunking
• Experience managing MDM platforms
• High attention to detail and excellent oral and written communication
• Demonstrate integrity and ability to maintain client confidentiality
• Ability to work on multiple assignments with minimal supervision
• Ability to work in an office setting including; sitting for long periods of time, lifting, bending. Ability to work in diverse client environments as onsite work is required for this role.
• Must have valid driver’s license and reliable transportation for occasional work offsite.
• Microsoft Certified Solutions Associate, Windows Server (MCSA) or higher. or commitment to obtaining Microsoft certification within 9 months
• Cisco, Fortinet, VMWare, Veeam or other certifications a plus
• Background and Reference Checks are mandatory part of the recruitment and hiring process

Benefits

SpotLink^® offers multi-featured benefits that include competitive and attractive compensation, paid technical training/certification, holidays, paid-time off (PTO), medical, dental, vision, matching Simple-IRA and more. You will receive ongoing training and plenty of opportunities for advancement. You’ll also enjoy a fun, friendly atmosphere with weekly company lunches, snacks and beverages.